1. Personal communication -- Self-disclosure and listening -- Self perception and value orientation -- Seeing and not seeing -- Closure -- Experience and language -- Environmental awareness -- Categorization -- Perceptual context -- Object awareness -- Perceptual set -- Learning and change -- Assumptions -- Observations and inferences -- Predicting attitudes -- Silence -- Personal space -- Paralanguage -- Eye contact patterns -- Situational geography -- Kinesics -- 2. Social Communication -- Rumor: serial transmission of information -- Feedback -- Prediction and interpersonal perception -- Behavior differences -- Group-to-one feedback -- Group formation -- Grouping -- Communicator credibility -- Cooperative and competitive communication -- Trust -- Minority and majority communication -- Group problem-solving -- Group initiation and membership -- Group decision making -- Leadership -- 3. Communication systems -- Intergroup organization -- Task planning and intergroup coordination -- Conflict, confrontation and conflict resolution -- Mass communication and community decision-making -- Communication and intra-community problem-solving -- Society, communication and power -- Cross cultural communication: introductions and departures -- Cross cultural awareness and stereotyping -- Time, timing and culture -- Communication and development -- Hypothetica: a social action game -- Communication and social integration -- Political communication -- Mass communication and the pressbox -- Communication system simulation. Communication observation and recording guides -- Descriptions of common roles in interpersonal and group communication -- Role behavior recording form -- Interpersonal and small group role description form -- Group communication observation form -- Recording information networks -- Small group interaction content guide -- Intra-group perception guide -- Verbal interaction recording guide -- Seating arrangement recording guide -- Interpersonal communication observation form -- Guidelines for providing useful feedback -- Barriers to communication -- Intra-group evaluation form -- Group climate inventory -- Personal and group meeting reaction form -- Individual and group climate guide. Published in: ROCHELLE PARK Physical description: 174 pages : illustrations ; 23 cm

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