{"@context":"https:\/\/schema.org","@type":"Book","name":"Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians \/ Kay Ann Cassell.","author":"Cassell, Kay A.","isbn":"155570364X","publisher":{"@type":"Organization","name":null},"datePublished":"1999","inLanguage":"English","description":"Ch. 1. The Changing Face of Reference Collections. Reference Sources by Format. Reference Sources by Type of Material. Reference Sources by Subject. Tools for Developing Reference Collections -- Ch. 2. Changing Reference Service Patterns and Models. In-Library Reference Service. Telephone Reference Service. Electronic Reference Service. New Reference Service Challenges -- Ch. 3. User and Staff Education Needs. Ways of Providing User Education. Planning for Staff Education -- Ch. 4. Planning for the Future. Collection Evaluation and Deselection. Collection Development Policy Considerations. Access Development Policies. Reference Service Evaluation Methods.tPutting All the Pieces Together in a Plan.\n\nPublished in: NEWYORK\n\nPhysical description: x, 138 pages ; 28 cm.","bookEdition":null,"offers":{"@type":"Offer","availability":"https:\/\/schema.org\/InStock"}}